How well did you communicate through COVID‑19?

“Never let a good crisis go to waste.”

~Winston Churchill

Would you like to know how well your communications program performed in 2020? Berg & Associates’ Communications Assessment will give you a snapshot. Look back on the year of the pandemic to learn your ranking on key communications metrics like values alignment, response time, and message construction.

We will help you celebrate your wins and identify opportunities to evolve your communications program, in time for the next challenge.

Protect the Trust You’ve Built

Communication is the key to protecting the trust people have in you. Yet studies show only half of US companies have a crisis communications plan, and even fewer practice that plan. That means most businesses were not prepared to communicate with employees, customers, partners and investors through the global pandemic and compounding issues.

If you are among those companies that found themselves improvising, you are not alone. We can help you get on forward footing.

Our Award-Winning Methodology

Berg & Associates is an award-winning PR and reputation resiliency consulting firm. With more than 20 years of experience helping companies manage issues, we will evaluate your internal and external communications against key principles and industry best practices. You will better understand where you were successful, and where there is room to improve.

After the assessment, Berg & Associates puts those learnings to work for you. We will provide recommendations for improving your communications program before you face your next challenge.

Certifications and Accreditations

• APR, Public Relations Society of America Universal Accreditation Board
• Crisis Management & Business Resiliency certification, MIT
• Crisis Communications Master Class certification, Public Relations Society of America
• Early Terrorism Warning and Municipal Response, FEMA